James C was excellent. He was patient and explained everything he was doing. I asked a ton of questions and he answered them all, never making it seem like he was bothered. He even was kind enough to take away the mouse parts (ewww) that he found in my unit outside (I had wondered what that noise was last night!!!!) That is service! Everyone with in the office was also very nice and efficient.
We have always gotten quick, reliable service from Lowe. The technicians will give us information and feedback about what they are doing and how we can monitor our systems throughout the year.